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We respond to all enquiries within one business day. For urgent event-day support, WhatsApp is the fastest channel. Our team is typically available from 7AM to 10PM Ghana time.

To help us respond faster, include: your event name and date, expected number of attendees, the services you're interested in (registration, ticketing, check-in, Tapin by Asterixify NFC Cards, Ceremonia), and your budget range if known.

Absolutely. We offer free 30-minute platform demos via video call or in person in Accra. Just mention 'demo request' in your message and we'll arrange a time that works for you.

Yes, we have powered events in Kumasi, Takoradi, Tamale, and Accra, as well as events with international participants. For events outside Accra, remote support and local coordination options are available.

We can have your event registration system live within 24–48 hours for standard setups. Custom solutions may take 3–7 days depending on complexity.

We support Mobile Money (MTN, Vodafone, AirtelTigo), bank transfers, and card payments, covering the full range of payment methods used across Ghana.

Yes, we offer dedicated on-site support for all major events to ensure everything runs smoothly from registration to conclusion.

Yes, we've successfully managed 300+ events across Ghana, including large-scale corporate events with real-time check-ins, badge printing, and comprehensive analytics.